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Shipping & Returns

Shipping Policy

Unless otherwise specified, all packages are currently dispatched via USPS. Orders for current stock are shipped out two business days after they are placed. Shipping rates are computed based on the weight of the item being purchased at the time of purchase.

For local (RVA) orders, we can offer pick up at a (soon to be determined) location in the Bon Air area of Richmond. We will refund any shipping costs if you choose to pick up. Please just email us at for more information.

Return & Exchange Policy

We want you to love your purchases from Southside Sawdust. While there are no returns on custom orders, we will gladly do our best to remedy any issues with your purchase. If there is any damage during shipping, we will work with you to make sure that it is fixed or replaced. 

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