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Store Policy

Customer Care

At Southside Sawdust, everything we make is one-of-a-kind.

This means that, as much as I enjoy working with you to bring your visions to life, I am unable to duplicate a piece of art. I am confident that I can create your item in the colors, wood varieties, and shapes that you desire. We can work together to design that one-of-a-kind item for you!

*The time it takes to make a custom piece varies. I'll make sure to let you know what the current fulfillment time is based on the amount of orders, availability of supplies, and other factors at the outset of our discussion. Please let me know if you have a set deadline so that I can plan accordingly.

*Within two business days of placing an order for an item on our website, it will be shipped to you. Unless otherwise specified, most orders are typically shipped by USPS first class mail.

Payment Methods

Payment Methods

  • Credit / Debit Cards


  • Offline Payments

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